A year ago Giacom happily turned into among the first ever step 3 providers to own Sophos in the united kingdom. We swept up that have Robert Marchant regarding Tinder Organization on the exposure to switching Sophos licences over to Giacom.
Tinder Corporation was a they help company offering telecoms, It gizmos, network infrastructure and a lot more to several companies. We’ve been a great Giacom partner for more than 5 years.
Fantastic! Questions i’ve will always be responded rapidly, and you may Giacom’s training tips was in fact greatly ideal for our provider cluster. Our very own Membership Manager Samantha Fleming pointed united states toward Giacom’s knowledge webinars, that are straightforward and easy in order to break down.
Economically we’re really pleased with the simple buy order process and you may month-to-month agreements. Like, Sophie Rea from your funds class has been very useful in making sure that our statements always fall into line with this percentage runs. And we have never really had people complications with account handling, even for analogy if the a conclusion-affiliate alter their business identity your own cluster deal with it thus it will not end up in people percentage waits – their money team are often screw involved.
We have been an excellent Sophos gold mate for about several years. First i looked at many cybersecurity solutions and you may Sophos was the top – the service class rate they very.
Whenever Sophos revealed they’d use distributors in place of offering they head so you can united states, all of our Sophos Membership Director offered to function with the fresh option to have you.
Therefore we was create which have several other Cloud Carrier (CSP) distinct from Giacom. Very first we don’t mind that CSP got pretty good on the internet reviews — nonetheless they turned into a horror! In the first half a year we had products for example step 3 other nonresponsive Account Executives, rates misquotes, borrowing from the bank cards not-being honoured, licences not-being activated, and more. Including, one of the avoid-pages are prepared more 30 days because of their the newest Sophos licences, and in addition we have been chasing because of it day-after-day – it actually was an absolute almighty faff!
And when we realize during the Giacom’s publication which they was indeed and Sophos providers, i returned exposure to Samantha to simply help us switch over.
Samantha and Sophie was indeed very beneficial in getting you set-up that have Sophos, plus the Sophos Pro team was fantastic 
which have taking you precise rates and responding our very own inquiries. Top honors minutes with Giacom are perfect, in 24 hours or less we could turn on the Sophos licences — unlike our very own past vendor where we are able to be prepared days.
Research study: Tinder Organization advises provisioning Sophos as a result of Giacom
And additionally Giacom’s documents is actually much easier and simpler to help you process. Our very own earlier in the day Sophos provider got long and you can confusing buy buy versions, however, Giacom’s models is actually easy and quick so you’re able to complete.
“Switching our very own Sophos deals out to Giacom possess however conserved us some time and stress! There isn’t to consider looking forward to one affairs so you can end up being resolved and that i you should never spend time chasing solutions everyday like I did so at my past CSP.»
Giacom look after people technical items immediately. Emma Hadley on Money team and you may Tracey Seymour regarding the Sophos Expert team already deal with our term contracts, its price and you will professionalism could have been a let!
Switching our Sophos agreements out over Giacom has however conserved all of us some time and fret! It’s great realizing that within 24 hours of filling out a beneficial PO this new Sophos people commonly turn on the order rather than situation. I don’t have to consider awaiting one points to getting solved and that i never spend time chasing after responses casual eg I did within my early in the day CSP.
And additionally Giacom possess you advanced with the any kind of our very own product updates otherwise transform. A recently available analogy happens when Samantha aided all of us disperse our Microsoft 365 licences off to Microsoft’s This new Business Experience (NCE) and you may prepared us for the NCE rate transform.
By way of Giacom we are able to provide all of our avoid-pages last minute sign ups to Sophos, given that there is no waiting around. Together with, he’s the option of both title or month-to-month Sophos licences to fit its company.
To have Sophos and you can Microsoft 365 certainly, the service is fantastic for. The staff whom You will find spoken so you can will have brief solutions. Samantha usually picks up the phone and even facilitate me personally which have things that commonly part of the girl date-to-day. I would one hundred% without a doubt suggest Giacom!
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Registered Work environment: Milton Door, 60 Chiswell Roadway, London area, EC1Y 4AGCompany No. 03813447 Inserted for the England & Wales | VAT Count: GB243658688
In 2020, Giacom, DWS and you may Union Highway became area of the exact same gang of organizations, joining together three route leading options – telecoms, affect app functions and you may affect recharging.
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